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I contacted Asia Odyssey Travel to help design a 7 day tour to Zhangjiajie/Fenghuang that is friendly to elderly, as my parents, who both have limited mobility, always wish to visit. And they did not disappoint. Mary who is my trip planner was clear and prompt our regular discussion (mostly over emails) and detailed in planning my itinerary. She is proficient in English, understood my requirements and advised me on the suitability of the sights we had in mind. During our travel, she checked in with us, sometimes even during out of office hours, to make sure everything is in order. Our local tour guide was Tony, who is cheerful and humorous. He is very knowledge on the history, geography and cultures of the local people, and always filled up our travel time with interesting insider stories. Tony went beyond his scope by always helping my parents on their wheelchairs. He was ever so kind and patient in attending to their needs (looking for certain foods, toilet breaks, etc). Tony was ever so accommodating, agreeing to our requests to visit some additional sites which were not on the original itinerary. And his local knowledge of the accessibility options helped make it all possible. During the trip, we encountered some unexpected issues with the surrounding of one of our hotels (road work nearby) and Tony helped resolve situation decisively by moving us to a new hotel. His resourcefulness really made a big difference. Overall we are very pleased with our experience at Zhangjiajie. Most of the people had thought that it was not possible for my ageing parents to do this trip. But this is made possible only with the wonderful services of Mary and Tony. I look forward to getting on another trip with Asia Odyssey.
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