1. Important Travel Note: Flexibility & Force Majeure Policy
Due to the Philippines' geographical and climatic conditions, events like typhoons, severe weather, sea conditions, or airline issues may occasionally affect transportation, including flights and ferries.
These situations are considered force majeure, and any resulting costs are not included in the tour price.
In such cases, we will assist by adjusting the itinerary, arranging alternative transport where possible, and minimizing the impact on the travel experience.
Any additional costs will be handled transparently, and our team will help coordinate the best possible solutions.
Strongly recommended to purchase travel insurance in your home country in advance, and ensure it covers claims for flight and ferry delays and cancellations.
2. Philippine Group Tour: Land Tours and Island Hopping
Our Philippins group tours consist of two types: land tours and island-hopping adventures.
Land Tours:A maximum of 16 travelers per group. We also accept if only ONE traveler in the group.
Island Hopping: For island-hopping adventures, the seating capacity of boats and transfer vehicles depends on the actual number of travelers on the day of the tour.
3. About Guide / Driver Services
Guiding services vary by destination. Depending on the location, you may be provided with a licensed guide and a separate driver, or a driver-guide.
Note: In some cases, services such as guides, drivers, driver-guides, or boatmen may be shared with other guests. Please be aware of this in advance.
4. Scheduled Airport Transfers
Our complimentary airport transfer service is available at fixed dates and fixed times. Please ensure your arrival aligns with these scheduled transfers. If your flight does not coincide with the scheduled dates and times, alternative transfer arrangements can be made at an additional cost.
5. Transportation
For land transportation, we will use local vehicles. For sea transportation, we will arrange ferry services according to the schedules provided by the shipping companies.
6. Special Conditions for Attractions
Depending on the policies and conditions of each attraction, different arrangements will be in place. For example, at the Underground River National Park, the park administration will organize boat tours. According to these arrangements, you will share a boat with other guests to enter the cave.
7. Friendly reminder:
1. To ensure a comfortable trip for you, please kindly notify our travel consultant of any personal needs in advance—for instance, dietary restrictions or any mobility considerations. We are happy to assist with arrangements.
2. To make sure our local team in the Philippines can reach you smoothly, please have WhatsApp installed on your phone and stay connected!
8. Before You Travel, Please Know
To offer a truly authentic travel experience, our itineraries bring you close to the genuine local way of life in the Philippines. Along the journey, you may occasionally encounter realities such as intermittent water or electricity supply, limited internet access, or uneven roads. These are part of the genuine travel experience. Thank you for embracing the journey with an open mind and a spirit of discovery.
By booking a tour with us, you agree to these terms and conditions. We look forward to providing you with an unforgettable travel experience in the Philippines.